'Wired and Dangerous: How Your Customers Have Changed and What to Do About It' is his newest book, with John R. Patterson, and is currently on the Inc. Magazine top 25 best-selling books. It was the #1 best-selling customer service book on Amazon.com.
Chip has a heart as big as Texas, and he'll tell you that with his Texas sized accent!
For information regarding his fees and availability, contact FIVE STAR here: fivestar@fivestarspeakers.com | http://www.fivestarspeakers.com/ | 913.648.6480
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